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Help Desk Specialist II Lead (CRS)

Computer World Services· Washington, DC

onsite mid technology $69k – $81k / year seen live 1 day ago

Job Description The Help Desk Specialist II – Lead serves as a senior technical and operational point of contact within the Help Desk team, providing support while leading day-to-day service operations. This role coordinates workflow, mentors staff, oversees ticket quality, and

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