Talkdesk
37 open jobs
Forward Deployed AI Product Manager
We are hiring a Forward Deployed AI Product Manager (FDPM) to be the connective tissue between our clients and our engineering teams. This is not a traditional PM role. You will live at the intersection of product strategy, technical delivery, and client partnership—spending
Enterprise Account Executive - Mixed Industries
Responsibilities: Meet and exceed quarterly and annual revenue/quota through the management and execution of the Talkdesk sales process Develop a comprehensive sales strategy and a sales plan that ensures consistent achievement of objectives over the short- and long-term for
Applyto Enterprise Account Executive - Mixed Industries at Talkdesk seen live 22h ago posted 3 days agoEnterprise Account Executive - Mixed Industries
Responsibilities: Meet and exceed quarterly and annual revenue/quota through the management and execution of the Talkdesk sales process Develop a comprehensive sales strategy and a sales plan that ensures consistent achievement of objectives over the short- and long-term for
Applyto Enterprise Account Executive - Mixed Industries at Talkdesk seen live 22h ago posted 3 days agoEnterprise Account Executive - Mixed Industries
Responsibilities: Meet and exceed quarterly and annual revenue/quota through the management and execution of the Talkdesk sales process Develop a comprehensive sales strategy and a sales plan that ensures consistent achievement of objectives over the short- and long-term for
Applyto Enterprise Account Executive - Mixed Industries at Talkdesk seen live 22h ago posted 3 days agoEnterprise Account Executive - Financial Services
Responsibilities: Responsible for new business development within large enterprise accounts and closing of opportunities within the Finance industry Foster and expand the company’s relationship with business units, divisions and the overall enterprise customers Create and
Applyto Enterprise Account Executive - Financial Services at Talkdesk seen live 22h ago posted 3 days agoSenior Manager, Solutions Engineer (FSI)
If you've built and scaled high-performing solution engineering teams in the Financial Services & Insurance (FSI) domain, and you're energized by leading at the intersection of AI, technical selling, compliance, and customer experience, this is your moment. Duties and
Senior Solution Architect
As a Senior Solution Architect , you will be responsible for designing and implementing complex software solutions that meet the needs of the organization and its customers. You will work closely with cross-functional teams to understand business requirements and develop
Marketing Operations Specialist
Talkdesk competes in a market where the quality of execution separates companies that grow efficiently from those that spend more to get the same result. Marketing Operations is where that execution lives. This role exists to ensure that every dollar of marketing spend, every
Senior Contract Recruiter - Go to Market (GTM)
The Senior Contract Recruiter will lead end-to-end recruitment for our Go-To-Market (Sales, Pre-Sales, Post-Sales) and G&A business units across our international business (EMEA). In this 4-month contract role, you will partner directly with senior leadership to build pipeline,
Applyto Senior Contract Recruiter - Go to Market (GTM) at Talkdesk seen live 22h ago posted 11 days agoHead of People Operations and Rewards
Role Overview We are seeking a Head of People Operations and Rewards to architect and lead the operating system behind our People organization by connecting strategy, talent, programs, processes, data and technology so the function operates as one integrated system. This is not
Senior Technical Support Engineer - Telephony
Talkdesk is seeking a Sr. Technical Support Engineer who thrives at the intersection of deep technical troubleshooting and high-level customer consulting. In this role, you aren’t just closing tickets; you are a strategic partner to our clients, an advocate for their needs
Applyto Senior Technical Support Engineer - Telephony at Talkdesk seen live 22h ago posted 11 days agoSenior Solution Consultant
At Talkdesk, we’re building the future of brilliant customer interactions. We bring together cleverness, curiosity, and grit to create a team of customer heroes — thinkers, achievers, and dreamers who believe our world-class SaaS platform can transform the way businesses connect
Data Governance & Compliance Manager
We are looking for a Data Governance & Compliance Manager to join our Information Security team. In this role, you will own the strategy and execution of Talkdesk's data governance program , covering data lifecycle management, retention, privacy rights management, data
Software Engineer in Test SDET
The team works on building highly scalable, secure, reliable, enterprise grade SaaS contact center software applications with a Build, Test, Deploy, Maintain, Own mindset, using Microservices based architecture and AWS services. Talkdesk solution supports millions of real time
Technical Support Engineer - Porting Team
The Technical Support Engineer - Premium Care serves as the initial point of contact for Talkdesk’s platform related issues, accurately capturing incident details, classifying impact and severity, and attempting immediate resolution. Team Specific Duties and Responsibilities:
Senior Software Engineer I
Job Summary: At Talkdesk, our Engineering team follows a micro-service architecture approach to build the next generation of Talkdesk, with vertical teams responsible for all the decisions under their services. Through our Agile Coaches, we promote agile and collaborative
Manager, Solutions Engineering - Commercial
We are looking for an experienced Manager, Solutions Engineering - Commercial to lead and grow a high-performing team of Solutions Engineers (SEs) in our Commercial Vertical. This is a Pre-sales team leadership role , not a software engineering or product development role. The
Applyto Manager, Solutions Engineering - Commercial at Talkdesk seen live 22h ago posted 30 days agoSenior Solution Consultant - FSI
As a Senior Solutions Consultant within Talkdesk's Professional Services (PS) organization, you will provide a white-glove experience and drive the implementation of cutting-edge CXA and CCaaS solutions that align with strategic objectives and support excellence at every stage
Vice President, Customer Delivery
Role Overview As the Vice President of Customer Delivery, your primary mission is to define and execute a comprehensive global customer delivery strategy aligned with Talkdesk’s business objectives, driving exceptional customer ROI, adoption, and sustainable enterprise growth.
Senior Director, Engineering Platform
We are looking for a Senior Director of Platform Engineering to lead the strategy, architecture, execution, and organizational development of our Platform Engineering function. This role is accountable for the foundational capabilities that enable engineering teams to build,
Senior Software Engineer
Job Summary: At Talkdesk, our Engineering team follows a micro-service architecture approach to build the next generation of Talkdesk, with vertical teams responsible for all the decisions under their services. Through our Agile Coaches, we promote agile and collaborative
Technical Support Engineer - Platform Support
The Technical Support Engineer - Platform Support serves as the initial point of contact for Talkdesk’s platform related issues, accurately capturing incident details, classifying impact and severity, and attempting immediate resolution. Team Specific Duties and
Applyto Technical Support Engineer - Platform Support at Talkdesk seen live 22h ago posted 58 days agoChannel Manager - Benelux
Responsibilities: Build and cultivate lasting, meaningful relationships with the Talkdesk channel partner community, including SaaS SIs, telecom master agents, VARs, and other consultants / resellers Focus 70% of your efforts on driving growth with current partners (Telecom,
Forward Deployed Engineer, HLS
The Principal Forward Deployed Engineer (FDE) is a technical leader responsible for shaping how Talkdesk’s most strategic global enterprise customers deploy and scale our Agentic AI platform. Sitting at the intersection of enterprise architecture, hands-on software engineering,
Senior Applied AI Partner Solution Engineer - APAC
The Sr. Partner Solutions Engineer is a highly experienced technical lead responsible for driving the growth and technical enablement of our key partners (National Partners, Value-Added Resellers (VARs), and System Integrators) across Australia, NewZealand, Singapore and
Applyto Senior Applied AI Partner Solution Engineer - APAC at Talkdesk seen live 22h ago posted 76 days agoSenior Software Engineer II - Industries
Job Summary: At Talkdesk, our Engineering team follows a micro-service architecture approach to build the next generation of Talkdesk, with vertical teams responsible for all the decisions under their services. Through our Agile Coaches, we promote agile and collaborative
Incident Commander
Talkdesk is seeking a detail-oriented and highly organized Incident & Platform Operations Commander to support incident management, cross-functional engineering initiatives, and operational governance across our technical organization. This role will be responsible for managing
Director of Corporate FP&A
Talkdesk is seeking a strategic and analytically rigorous Director of FP&A to support the General & Administrative function. In this high-impact role, you will serve as the primary finance business partner to G&A leaders — including HR, Legal, IT, and Finance — providing the
Enterprise Account Executive - UK&I
What is an Enterprise Account Executive at Talkdesk… As an Enterprise Account Executive at Talkdesk, you will be responsible for pipeline generation across: SDR, Channel Partners, Marketing and Self-generation, targeting public sector entities with 1000+ employees that are
Pricing Strategy Associate Manager
The Pricing Strategy Associate Manager will serve as a strategic pricing partner to Product Managers across the company’s AI and Contact Center software portfolio. Reporting to the Pricing Director, this role brings deep pricing and monetization expertise to PM-led pricing and
Corporate Counsel
We are seeking a highly skilled United States-based Employment Lawyer to join our growing legal team. This position is responsible for providing expert advice on a wide range of employment and labor law issues including hiring, performance management and discharge, employment
Senior Solution Consultant - HLS
As a Senior Solutions Consultant - HLS within Talkdesk's Professional Services (PS) organization, you will provide a white-glove experience and drive the implementation of cutting-edge CXA and CCaaS solutions for healthcare and life sciences customers that align with strategic
Partner Technical Architect
We are seeking a highly skilled and customer-focused Partner Technical Architect to join our Partner Success team. In this critical role, you will serve as the technical backbone for our partners, providing expert guidance, support, and enablement to ensure their success in
Senior Solutions Engineer - Healthcare & Life Sciences (Central & East)
The Healthcare Senior Solutions Engineer is a strategic expert who understands the specific needs of healthcare organizations and provides business-driven consulting to both prospective and existing customers. SEs offer healthcare-centric expertise that helps our Sales team
Applyto Senior Solutions Engineer - Healthcare & Life Sciences (Central & East) at Talkdesk seen live 22h ago posted 180 days agoSOC Engineer / Detection Engineer
As a SOC Engineer / Detection Engineer, you will be responsible for detecting, investigating, and responding to security incidents across our environment, while continuously improving how we detect and handle threats. You will work hands-on with our SIEM and incident response
Senior CX Manager
The Senior CX Manager plays a critical role as a senior technical advisor and strategic partner to Talkdesk’s largest and most complex customers . This role drives measurable business outcomes by leading advanced product adoption, overseeing complex technical initiatives, and
Principal Product Manager - AI
We are seeking an innovative, customer-focused leader to drive the AI Platform product area at Talkdesk. As the Principal Product Manager, you will be at the helm of shaping a platform that powers AI-driven solutions for the future of customer engagement. You will collaborate