Zendesk
129 open jobs
Principal AI Success Strategist, Customer Success
Job Description Job Description Why This Role? Why Now? Customer experience is transforming through AI-driven innovation. At Zendesk, we don’t just embrace this change — we lead it. As visionary architects of our AI-powered Resolution Platform, AI Success Strategists shape and
Applyto Principal AI Success Strategist, Customer Success at Zendesk seen live 1 day ago posted 3 days agoEnterprise Business Development Representative
Job Description Zendesk is redefining how the world delivers service. In addition to our world class CX & service platform, in under three years, we’ve built a $200m ARR AI business - the fastest-growing product line in our history - now used by more than 20,000 customers. AI is
Applyto Enterprise Business Development Representative at Zendesk seen live 1 day ago posted 3 days agoBusiness Development Representative - SEA Region
Job Description Zendesk is the world’s leading Customer Experience and Support Platform and we are growing quickly with a suite of products our customers love! Zendesk makes customer service better. We build software to meet customer needs, set teams up for success, and keep
Applyto Business Development Representative - SEA Region at Zendesk seen live 1 day ago posted 3 days agoSenior Demo Platform Architect
Job Description Senior Demo Platform Architect – Contact Center and Customer Experience Position Overview: We are seeking a seasoned Senior Demo Platform Engineer with deep expertise in contact center technologies and CX suites, preferably Zendesk, Amazon Connect, and AWS. This
Principal AI Success Strategist, Customer Success
Job Description Job Description Why This Role? Why Now? Customer experience is transforming through AI-driven innovation. At Zendesk, we don’t just embrace this change — we lead it. As visionary architects of our AI-powered Resolution Platform, AI Success Strategists shape and
Applyto Principal AI Success Strategist, Customer Success at Zendesk seen live 1 day ago posted 3 days agoLead Product Designer
Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating that ambition by building products rooted in AI, automation, and intelligent customer experiences, because behind every interaction lies
Senior Manager, Sales Development - Asia & India
Job Description Zendesk & The Opportunity AI is reshaping customer experience, and Zendesk is leading the shift toward autonomous, agentic CX. We’re building a world where AI handles high-volume needs seamlessly, freeing humans to focus on complex, high-value decisions. To power
Applyto Senior Manager, Sales Development - Asia & India at Zendesk seen live 1 day ago posted 4 days agoCustomer Success Manager
Job Description Why This Role? Why Now? The world of customer experience isn’t just evolving—it’s being revolutionized. At Zendesk, we don’t watch the future unfold. We build it. As the architects of the AI-powered Resolution Platform, we’re resetting the standard for what
Chief of Staff, People Team
Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating that ambition by building products rooted in AI, automation, and intelligent customer experiences, because behind every interaction lies
Enterprise Account Executive, Benelux
Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating our ambition by building products rooted in the belief that behind every interaction is an opportunity to make a human connection. In
Business Development Representative - Outbound
Job Description Join us at Zendesk! Where we’re redefining what’s possible in customer experience through cutting edge AI and technology. Our mission is to power exceptional service for every person on the planet, elevating every interaction into an opportunity for meaningful
Applyto Business Development Representative - Outbound at Zendesk seen live 1 day ago posted 4 days agoMachine Learning Engineer
Job Description The Enterprise Machine Learning team builds intelligent systems that help the business make better decisions at scale. We combine machine learning, data engineering, and modern AI techniques to transform complex customer and revenue data into products and
Senior Director, Services Consulting - EMEA
Job Description We’re looking for a Senior Director to lead Professional Services across EMEA. You will own the regional services business and guide a team responsible for shaping, selling, and delivering high-value customer engagements. You will evolve our services model toward
Applyto Senior Director, Services Consulting - EMEA at Zendesk seen live 1 day ago posted 4 days agoSenior Manager, Growth Analytics
Job Description Senior Manager, Growth Analytics Zendesk is looking for a Senior Manager, Growth Analytics to help Product Development improve how customers discover, adopt, and expand their use of Zendesk through a product-led growth motion. You will lead a team of analysts and
Senior SEO Specialist
Job Description Senior SEO Specialist, International Markets (German + English) Role Overview We are hiring a Senior SEO Specialist to drive organic search execution across key international markets, with Germany as a core market, alongside the UK, ANZ, and Singapore. This
German Speaking Senior Engagement Manager
Job Description Job Title: Senior Engagement Manager Job Description: Zendesk Professional Services is focused on maximising the impact and value of Zendesk software for both existing and new customers. The Professional Services team works on projects across EMEA with customers
Sales Development Representative - Inbound
Job Description We are seeking an energetic, motivated team player to join our Sales team as an Inbound Sales Development Representative (SDR). SDRs are responsible for calling and qualifying leads. Ideal candidates should be self-starters with proven track records of success in
Senior Services Consultant
Job Description Senior Services Consultant At Zendesk, we help companies build better customer experiences — and our Services Consultants play a key role in making that happen. As a Senior Services Consultant , you’ll lead the implementation of Zendesk solutions for a portfolio
Staff Software Engineer - (Identity & Data Engineering Focus)
Job Description Position Summary: We are looking for a skilled Staff Cloud Developer with strong backend and frontend expertise to build scalable, secure cloud applications focused on AWS . This role emphasizes data engineering , API integrations, and identity workflows using
Applyto Staff Software Engineer - (Identity & Data Engineering Focus) at Zendesk seen live 1 day ago posted 5 days agoAssociate Solutions Architect
Job Description The Associate Solutions Architect supports the CX ARR and NRR business by providing practical technical partnership across new business, renewals, and expansion opportunities. This junior, customer-facing role is designed for a technically curious professional
Digital Sales Representative
Job Description Digital Sales Representative We're looking for: A motivated self-starter who can handle a high-velocity sales approach while providing an excellent customer experience! Our Digital Inside Sales Specialists are at the forefront of our customer experience for both
Sales Development Representative
Job Description Sales Development is the sales & talent pipeline driving the EMEA business. At Zendesk, we provide the best sales training ground that enables you to enhance your skill set and accelerate your career trajectory. We focus on recruiting and inspiring high potential
FSS RevOps Customer Support Sr. Specialist
Job Description Position: RevOps Customer Support Sr. Specialist Location: Manila, Philippines Type of Employment: Full-time, In-office About us: Zendesk is a leader in customer service software, revolutionizing how businesses engage with their customers. We are committed to
FSS RevOps Deal Support Sr. Specialist
Job Description Sr. Specialist, Deal Support The Role Zendesk is looking for a Sr. Specialist, Deal Support to join our team. In this role, you will play a critical part in driving sales velocity while maintaining strong operational integrity and compliance. Operating as a
Senior Software Engineer
Job Description Zendesk is looking for a strong Senior Software Engineer to join our team in the Employee Services (ES) org in Krakow, Poland. Our ES teams take on a variety of complex challenges often spanning across organizations and products and touching many different
Sales Development Representative - Spanish Speaker
Job Description Sales Development is the sales & talent pipeline driving the EMEA business. At Zendesk, we provide the best sales training ground that enables you to enhance your skill set and accelerate your career trajectory. We focus on recruiting and inspiring high potential
Applyto Sales Development Representative - Spanish Speaker at Zendesk seen live 1 day ago posted 6 days agoBusiness Development Representative
Job Description Business Development Representative Job Description Sales Development is the sales & talent pipeline driving the EMEA business. At Zendesk, we provide the best sales training ground that enables you to enhance your skillset and accelerate your career trajectory.
Senior Product Manager
Job Description Job Description Zendesk is a global leader in AI-first customer service and employee service software, renowned for its powerful yet customer-friendly solutions. At Zendesk, we believe in building better customer relationships through our suite of products that
Principal Product Manager - Partner Sales
Job Description Department: Information Technology (IT) Reports To: Senior Director, GTM Systems About the Role We are seeking a highly strategic and experienced Principal Product Manager for Partner Sales to lead the evolution of our partner technology ecosystem. The partner
Engineering Manager – Retrieval
Job Description Zendesk’s people have one goal in mind: to make Customer Experience better. Our products help more than 145,000 global brands (Airbnb, Uber, JetBrains, Slack, among others) make their billions of customers happy, every day. Our team is dedicated to providing a
Contact Center Success Specialist
Job Description Contact Center Success Specialist The Contact Center Success Specialist is a dynamic advisory role responsible for helping customers rapidly achieve business outcomes through Zendesk’s Contact Center capabilities. This role is part of the Customer Success
Principal Value Architect
Job Description Principal Value Consultant Zendesk is looking for a seasoned Customer Experience individual to join our Pre-Sales Value Consulting team in the role of Principal Value Consultant. Value Consultant is responsible for building key relationships with Zendesk
Senior Platform Architect
Job Description About Us: Zendesk is a leader in customer experience solutions, dedicated to delivering innovative technology and exceptional service. Our Contact Center Center of Excellence (CoE) focuses on optimizing customer support platforms, including Zendesk, Amazon
Senior Director, Services Consulting, AI
Job Description Why This Role? Why Now? Customer experience is transforming through AI-driven innovation. At Zendesk, we don’t just embrace this change — we lead it. Our Professional Services organization is building the capabilities, operating model, and executive partnerships
Revenue Operations Business Operations Intern
Job Description We are seeking a creative, engaged, and curious intern to join us this summer and support internal process improvements for scaling the Global Revenue Operations (RevOps) team. This nine-week, full-time position offers flexibility to accommodate class schedules
Applyto Revenue Operations Business Operations Intern at Zendesk seen live 1 day ago posted 11 days agoEnterprise Account Executive
Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating that ambition by building products rooted in AI, automation, and intelligent customer experiences, because behind every interaction lies
Business Development Representative - German Speaking
Job Description Sales Development is the sales & talent pipeline driving the EMEA business. At Zendesk, we provide the best sales training ground that enables you to enhance your skillset and accelerate your career trajectory. We focus on recruiting and inspiring high potential
Applyto Business Development Representative - German Speaking at Zendesk seen live 1 day ago posted 11 days agoTechnical Architect (German Language)
Job Description Job Description Technical Architect, AI-Powered Customer Experience Why This Role? Why Now? Customer experience is being transformed by AI-driven innovation. At Zendesk, we’re not just responding to that shift — we’re leading it. As we expand our AI-powered
Senior AI Sales Specialist
Job Description As an AI Sales Specialist, you'll be responsible for driving the growth and adoption of our full suite of AI products. In this quota-carrying overlay role, you’ll work alongside our Core Account Executive (AE) team, leveraging your technical expertise to
Senior Financial Analysis & Strategy Manager
Job Description Overview: The Finance & Strategy team serves as trusted advisors to the company, informing and guiding critical C-level decisions through insightful analyses & thought partnership. We are looking for a bright, driven individual who will succeed in a fast-paced
Applyto Senior Financial Analysis & Strategy Manager at Zendesk seen live 1 day ago posted 13 days agoSenior Services Consultant
Job Description Senior Services Consultant At Zendesk, we help companies build better customer experiences — and our Services Consultants play a key role in making that happen. As a Senior Services Consultant , you’ll lead the implementation of Zendesk solutions for a portfolio
Senior Platform Architect (Presales)
Job Description Position Overview As a Senior Platform Architect , you will serve as the technical strategist helping our largest enterprise customers and prospects unlock the full potential of the AI-powered Zendesk Resolution Platform . You will design and architect
Senior Commercial Account Executive, UKI
Job Description At Zendesk, we’re on a mission to power exceptional service for every person on the planet. Behind every customer interaction is an opportunity to make a genuine human connection. We’re accelerating that vision with cutting-edge, AI-first products, and we’re
Technical Account Manager
Job Description Role Overview: Note: This role is based in Pune and requires working night shifts aligned with AMER business hours. As a Technical Account Manager at Zendesk, you'll become an extension of our largest customers' teams, bridging technical expertise with business
Information Technology Specialist (Incident Responder)
Job Description Love being the first responder when things break? Zendesk is looking for Incident Responders who thrive in fast-paced environments—people who can triage quickly, swarm with the right teams, and restore service while keeping the incident record accurate. This role
Applyto Information Technology Specialist (Incident Responder) at Zendesk seen live 1 day ago posted 14 days agoSenior Manager, Technical Architecture
Job Description Location : Austin, Texas (Hybrid) Department / Team: Professional Services - Technical Services Reports to : Senior Director, Technical Services Why This Role / Why Now As customers adopt more sophisticated AI-enabled experiences and integrations, strong
AI Services Consultant
Job Description Why This Role? Why Now? Customer experience is transforming through AI-driven innovation. At Zendesk, we don’t just embrace this change — we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an
Forward Deployed Engineer
Job Description Forward Deployed Engineer (FDE) — AI & Solutions Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating that ambition by building products rooted in AI, automation, and intelligent customer
Vice President, Global AI-Powered Support
Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating that ambition by building products rooted in AI, automation, and intelligent customer experiences, because behind every interaction lies
Senior Platform Architect (Presales)
Job Description Position Overview As a Senior Platform Architect , you will serve as the technical strategist helping our largest enterprise customers and prospects unlock the full potential of the AI-powered Zendesk Resolution Platform . You will design and architect